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Frequently Asked Questions

Posters

Fine art matte paper (230gsm) is a smooth, non-reflective paper ideal for detailed prints. It's thinner and more delicate than canvas. Canvas (260gsm) is textured, more durable, and mimics the look of painted artwork. 

A1 and A2 posters are always packaged in rigid carton tubes.

The smaller posters sizes (A4 and A3) can be shipped flat with a rigid backboard or rolled in tubes.

If you also buy frames, the posters will be shipped framed for free

Frames

Yes our frames are easy to mount.

You can find instructions on this page

Yes. We sell replacement for the frames glass.

If you scratch it or break it, you can get your frame like new without buying a new one.

The glass is made of metacrilate.

Is it lighter and more resistant than real glass, and it does not break during shipping

Order & Shipping

No you do not need an account to place an order.

Creating an account allows you to save your addresses and personal infos for future purchases, save products in the wishlist and check your orders history

We accept all types of debit and credit cards.

Our payment provider is Stripe.com, and all our payment are secured by this entity

Shipping method depends on the destination.

But we work mainly with UPS, InPost, Correos, SEUR, DHL

Usually we produce your order in 24/48h

Then the shipping takes 2 to 4 days depending on the shipping method and the destination

If your order has a quality problem we will replace it or we will send you a return label.

In other cases, you have 10 days to send us back your order if it complies with our conditions